At Scentual, we process orders quickly to ensure timely delivery. Please read our cancellation policy carefully before placing an order.
Order Cancellation
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Once an order is placed on our website, it cannot be cancelled or modified
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Orders are processed immediately after confirmation, which makes cancellation impossible
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Customers are advised to carefully review all order details, including:
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Product selection
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Quantity
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Delivery address
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Payment method
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before completing the purchase.
Damaged or Incorrect Products
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If you receive a product that is damaged, tampered with, or incorrect, please refer to our Return & Refund Policy
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Such cases will be handled strictly as per the guidelines mentioned in the Return & Refund Policy
Policy Scope
This cancellation policy applies only to orders placed on our official website and delivered within India.
Brand & Legal Information
Scentual is operated by Elegancia Lifestyle Private Limited.
