SCENTUAL – Return Policy
At Scentual, we strive to deliver products in perfect condition.
If you receive a damaged, defective, or incorrect product, you may request a return under the conditions below.
Eligibility for Return
A return request can be raised if:
- Product received damaged
- Product is defective or leaking
- Wrong product delivered
- Package tampered at the time of delivery
Return Conditions
- Return request must be raised within 24 hours of delivery
- Unboxing video is mandatory for verification
- Product must be unused and in original packaging
- All return requests are subject to approval after verification
Contact Us
For return requests, contact:
📧 support@scentualperfumes.com
Applicability
- This policy applies only to orders within India
