At Scentual, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
When you visit our website or place an order, we may collect the following information:
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Personal details such as name, phone number, email address, and shipping address
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Order and payment-related information
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Customer support interaction details
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Technical data such as IP address, browser type, and device information
How We Use Your Information
We use the collected information to:
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Process and fulfill your orders
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Communicate order updates and respond to your queries
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Improve our products, services, and website experience
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Prevent fraud and ensure secure transactions
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Comply with legal and regulatory requirements
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared only with trusted service providers, including:
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Payment gateway partners
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Courier and logistics partners
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Technology and analytics service providers
These partners are authorized to use your information only as necessary to provide services to us.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar technologies to:
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Enhance user experience
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Analyze website traffic
You can choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
Your Rights
You have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your personal data, subject to legal and regulatory obligations
To exercise these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be reflected on this page with an updated effective date.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email:
jayanth@scentualperfumes.com
Brand & Legal Information
Scentual is operated by Elegancia Lifestyle Private Limited.
